Privacy Policy Voxly AI

lease carefully read this Privacy Policy ( the “Policy”), which explains the categories of

personal information that  ("Voxly AI," "we" "us" or "our") collects when you (the “User” or

“You”), as the user of our Voxly AI video creation tools through its Application (the

“Application”) and its mobile application (the “Application”) (collectively, the Application

and Application are the "Services"), how that information is used, with whom it may be

shared, and your privacy choices.

1. Data Collection and Processing by Voxly AI

When the User visits our Application, purchases an Application or Service, whether

through the Application, within the Application, or through a third party app store, or uses

the Application or Service, Voxly AI may collect and use personal data as follows:

(1)  Personal data collected

Voxly AI collects the following categories of personal data, which may be collected from

you, through the collection forms in the ordering process or other processes.

①Information you provide to us.

We may ask that you provide certain information to us when you set up an account or

profile on the Application, order the Application or contact us through the Application or

Application for information or support. This information may include your email address,

account name, or other personal identifier, order information, purchase-token, the

products you purchase, date and amount of the order, expires date,currency

code,country code;

②Information we automatically collect when you visit our Application.

This information may include your IP address (or other unique device identifier, including

one that we may assign); certain details about your browser, operating system, and

hardware; your location, if available; the URL that referred you to our Application; your

activities on our Application, including your preferences; and other logging information,

such as the date and time of your visit. We also use web server logs to collect and store

information about Service usage. If applicable, when you visit our Application from a

mobile device, like a smartphone, we may also collect additional information from your

device, including your location, device identifier, and information about your mobile

network.

③Information we get from your use of our products.

We collect information about the products that you use and how you use them and your

local device information, including but not limited to your device information (e.g. phone

model and brand), operating system (system version, ID, and language), IP address,

operating, log information (access time、usage time、click operation, crash reports).

④Third parties may use tracking technologies in connection with our Service, which may

include the collection of information about your online activities over time and across

third party Applications.

This Policy does not apply to these third party technologies because we may not control

them and we are not responsible for them. Do Not Track is a technology that enables

users to opt out of tracking by Applications they do not visit. Currently, we do not

monitor or take any action with respect to Do Not Track technology.

2. Purpose and legal basis of the processing

Voxly AI uses the information we collect about you for the following purposes:

(1)  Identification and authentication: We use your data to verify you when you access

your account （if available）for the Services.

(2)  Operating our services: We use your data to provide our Services, process and fulfill

orders, provide customer support, and to otherwise comply with our contractual

obligations to you. We (and/or our third party vendors) use your financial information to

process purchases made by you.

(3)  Communicating with you: We use your data when we communicate with you (e.g.,

when we respond to a customer support or other inquiry).

(4)  Improving our services: We use your data to understand how our services are being

used and how we can improve them. In general, we analyze aggregated data, rather than

specific user data. We may, however, need to analyze a specific case to address a

specific problem (e.g., a bug that affects only a few accounts).

(5)  Marketing and advertising: We use your data to show you ads on third party sites

and to send you offers. We may also use your data in delivering third party

advertisements to you. This may include "targeted ads" based upon your activities.

(6)  Exercising our rights: Where reasonably necessary, we use your data to exercise our

legal rights and prevent abuse of our service. For example, we may use your data to

detect and prevent fraud, spam, or content that violates our Terms of Service.

(7)  Legal compliance: We use your data where we are legally required to do so. For

example, we may need to gather your data to respond to a subpoena or court order.

(8)  Protecting your information: Where appropriate, we may anonymize, backup, and

delete certain data.

We may use algorithms and other automated means to implement any of the above.

To the extent that you are a resident of a European Union country or the United Kingdom,

or the EU General Data Protection Regulation (GDPR) or the United Kingdom General

Data Protection Regulation (UK GDPR) otherwise applies, whenever we process your

data for one of the above purposes, we have determined that one or more of the

following lawful bases apply:

—Compliance with a legal obligation;

—Performance of a contract;

—Legitimate commercial interest;

In the event that one of the above lawful bases do not apply, we will not process your

personal information for that purpose without receiving your voluntary consent to do so. 

3 Sharing of Personal Information with Third Parties

We may share your personal information with companies that help us to run our

business by processing personal information on behalf of us for the purposes identified

above. Such companies include providers of payment processing services, server

services providers, data analysis services providers, fraud monitoring and prevention

providers, email delivery service providers, social media, and other marketing platforms

and service providers.  We use reasonable efforts to vet vendors for their privacy and

data security practices. We require that such vendors agree to protect the data we share

with them in accordance with this Policy. At the same time, we will clarify the privacy

policy terms of this vendors f with you.

Specifically, Voxly AI may use third party tracking tools (such as Google Firebase

Analytics) to track the information on how users use the products and Applications,

such information will be stored in third party servers. Such third party track tools may

send the data analysis report to Voxly AI for Voxly AI’s above mentioned purpose. These

third party tracking tools include but are not limited to the following;

Our partner firebase SDK will collect the following information from you: IP address,

Users' names, Email addresses, iOS UDIDs, Passwords, Phone numbers, User agents,

Instance IDs, Crash traces, Breakpad minidump formatted data (NDK crashes only),

Device specs (iOS), the above information will be used to uniquely identify the user to

provide statistics and data analysis services.

Voxly AI may store the collected information on the servers leased from providers of

third- party server service.

In addition, Voxly AI may disclose the User’s data to third parties for the following

reasons:

if Voxly AI is under a duty to disclose or share such personal data to comply with any

legal obligation, or to protect the rights, property or safety of its business, its customers

or others.

in response to official requests (e.g., court orders, subpoenas, search warrants, national

security requests, etc.) ("Requests") that we receive from government authorities or

parties to legal proceedings. We handle user’s location Requests under user’s location

law. If the Request originates from a foreign jurisdiction, we will typically disclose

information where we in good faith believe that disclosure is permitted by both

jurisdictions. In all cases, we may raise or waive any legal objection or right available to

us, in our sole discretion.

where we reasonably believe that someone's life is at risk. For example, if we become

aware of a person threatening to commit suicide, we may share that person's data with

appropriate entities that may have the ability to help.

in situations involving legal claims against us or one of our users. If you challenge such

a notice, we may share your response with the complainant.

with potential transaction partners, advisors, and others in the event our company is, in

whole or part, acquired by a third party. In such a case, we will use reasonable efforts to

require the acquiring entity to comply with this Privacy Policy.

4. Transfer of personal data

Your personal information may be stored on servers located in, and may be accessed by

Voxly AI’s employees and contractors located in one or more countries outside of the

country in which you reside。And by using an Application, the Services or the Site you

consent to the transfer of your Information to countries, which may be outside of your

country of residence and may provide for different and less stringent data protection

rules than in your country. If you object to your Information being transferred or used as

described in this Policy, please do not use any Application, the Services or the Site and

immediately delete all Applications from your User Devices.

5. Protection of Personal Information

Voxly AI uses commercially reasonable and industry standard security technologies and

safeguards to protect the User’s personal data processed by Voxly AI against

unauthorized access, loss or destruction, unlawful processing and any processing which

is inconsistent with the purposes set out in this privacy policy. We also expect our

service providers to protect information in the same manner. No data transmission over

the Internet, mobile networks, wireless transmission or electronic storage of information,

however, can be guaranteed 100% secure. Please note that we cannot guarantee the

security of any information you transmit to us.

6. Duration of the storage

Voxly AI will seek to minimize the amount of personal information that it collects and

maintains and will delete personal data once it is no longer needed for the purpose for

which it was collected. Voxly AI; will store the collected personal data for the duration of

the contract and 60 days after the termination of the contract. Unless we have received

your request to delete your information, we will use the following criteria to determine

the period for which we will keep your information:

—our contractual obligations and rights in relation to the information involved;

—legal obligations under applicable laws and regulations to retain data for a certain

period of time;

—statute of limitations under applicable laws;

—our legitimate business purposes;

7. User’s rights

To the extent required by the law of your jurisdiction, you may have one or more of the

below rights. Before you exercise any of the below rights, you may consult your legal

counsel if the laws of your jurisdiction stipulate below rights.  You can exercise any of

the below rights by submitting a support form, by emailing

smartdesigns115@gmail.com.

(1)  The right to be informed

The User has the right to be provided with clear, transparent and easily understandable

information about how Voxly AI collects and uses personal data and its rights. This is

the reason why Voxly AI; is providing the User with the information in this privacy policy.

(2)  The right of access

The User has the right to obtain access to its personal data (if Voxly AI is processing it),

and other certain information (similar to that provided in this privacy policy).you may

request certain information about our disclosure of personal information to third parties

for their own direct marketing purposes during the preceding calendar year. This request

is free and may be made once a year.

(3)  The right to rectification

The User is entitled to have its personal data corrected if it’s inaccurate or incomplete.

(4) The right to erasure or deletion

This ‘right to be forgotten ’ enables the User to request the deletion or removal of its

personal data where there’s no compelling reason for Voxly AI to keep using it. This is

not a general right to erasure; there are exceptions.

(5) The right to restrict processing

Under certain circumstances, the User has the rights to ‘block’ or suppress further use of

its personal data.

(6) The right to opt out of the sale of your personal information

The user has the right to ‘opt out’ from the sale of their personal information to a third

party.

(7) The right to data portability

The User has the right to receive their personal data maintained by Voxly AI in a

structured, commonly used and machine readable format and has the right to transmit

that data to another controller.

(8) The right to object to processing

The User has the right to object, on grounds relating to its particular situation, at any

time, to the processing of its personal data.

(10)  The right to withdraw consent

If the user has given its consent for a specific processing of its personal data

implemented by Voxly AI, the User has the right to withdraw its consent at any time. In

case the User does so, it does not mean that anything Voxly AI has done with the User’s

personal data with its consent up to that point is unlawful but As Voxly AI will not use

the user’s personal data for that purpose in the future.

(11)  The right to define instructions

The User has the right to define general or specific instructions regarding storage,

deletion and use of its personal data after death.

9. Children's Privacy

We do not knowingly collect personal information from individuals who are under the

minimum required ages specified herein. You must be at least 14 years of age, or the

age of majority in your jurisdiction (whichever is greater), to use our services. Individuals

under the applicable age may use our services only through a parent or legal guardian's

account and with their involvement. In accordance with the Child Online Privacy

Protection Act, in the event that we learn that we have collected personal information

from a child under age 13 without verification of parental consent, we will delete that

information as quickly as possible. If you are believes Voxly AI;may have collected

personal information regarding your child, you may ask us to delete such information by

using our support form.

10. Revision of this Privacy Policy

Occasionally, we may change this privacy policy (or other documents related to privacy

policy) to allow Voxly AI to use or share your personal data differently. If we do, the links

to the policy on our Applications (which are generally found in the footer of the

Application) will indicate that the policy has been changed. For new users, the change

will become effective upon posting. For existing users, if the change is significant, it will

become effective after posting. We encourage you to periodically review the privacy

policy for the latest information on our privacy practices.

11. Contacting Voxly AI

If the user needs to contact Voxly AI for any reason (including to exercise any of its

rights concerning data protection as set out above) please contact

smartdesigns115@gmail.com

Voxly AI will act on the User’s requests and provide information free of charge, except

where the requests are manifestly unfounded or excessive (in particular because of their

repetitive nature) in which case Voxly AI may charge a reasonable fee (taking into

account the administrative costs of providing the information or communication or

taking the action requested), or refuse to act on the request.